Platform

The Rivet Platform

If you’re ready for radically better UGC, it’s time to take a closer look at Rivet.

We help you go beyond reviews and socially-curated content, because there’s more to your customer’s experience than what you see in after-purchase feedback and on uncontrollable hashtags.

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Platform Features

See features & examples for your industry:

Rivet for Ecommerce


Generate rich customer experiences, automatically assigned to your product SKUs, and showcased in the commerce flow. Content keeps people on-site and lifts conversion up to 141%.

Authentic Media

Seeing is believing for modern shoppers. Rivet delivers detailed customer stories that include photos and videos of your products in action.

Best for: Any category of online retailer

Authentic Media
 
"Got to take my JanSport up the mountains in Kailua, Hawaii, to find a spectacular view. Such a great bag to carry all the water and photography gear we needed."

Before & After

Only Rivet can capture sequential or progressive visuals that highlight the transformative results of your customers’ experience.

Best for: Automotive, Crafts & Hobbies, DIY, Fitness, Home & Garden, Health & Beauty

Before & After

Contextual Storytelling

Capture stories across the lifetime of your customer, tied to contextually-relevant data: who, what, where, when, why, and how.

Best for: Any category of online retailer

Contextual Storytelling
 
"Getting great use out of my new General Altimax Arctic Snow tires in Southern New England on my 2013 Subaru WRX!"

How They Wore It

What’s more compelling than seeing someone like you wear something you’re considering buying? We make it happen with automated attribute tagging.

Best for: Accessories, Apparel, Eyewear, Footwear, Health & Beauty, Jewelry

How They Wore It

Where In The World

Rivet excels at generating location-specific stories that show where your customers are having experiences and adventures with your products.

Best for: Automotive, Apparel, Consumer Electronics, Outdoor, Pets, Sporting Goods, Travel Gear

Where In The World
 
"Caught a Redfish while fishing on the Hobie Pro Angler."
Taken at Galveston Island State Park, Galveston, TX

Rivet for Brands


Consumers help tell your brand story while new customers discover you. Capture stories that reinforce your brand’s message, amplify it, grow your database, and build an asset library.

Customer Storytelling Campaigns

Capture more than your audience’s attention. Generate content, leads and opt-ins, social identity, and more, all under your campaign theme.

Customer Storytelling Campaigns

Photo & Video Contests

Encourage the submission of the most shareable content around--media--and watch your audience clamber to be at the top of the leaderboard.

Photo & Video Contests

Premium Ad Inventory

Ads that include UGC perform up to 300% better. Bring more authenticity into your traditional and digital advertising, with higher return on ad spend.

Premium Ad Inventory
 

Product Education, Sampling, & Surveys

Educate consumers, find early customers to sample your latest product line, use their excitement to spread the word, and measure demand.

Product Education, Sampling, & Surveys

Rivet for Travel


Showcase what your destination, resort, or hotel has to offer through the voice of the traveler. Experiences are dynamically organized by property ID, and/or location, and guest attributes like trip purpose.

Destination Storytelling

Visitors discover more through stories anchored by location, which can be themed by points of interest, fun things to do nearby, or type of activity.

Destination Storytelling

Guest Experiences & Testimonials

Enhance trust through the social proof only your guests can provide. Increase direct bookings and complement or improve sentiment on channels like TripAdvisor.

Guest Experiences & Testimonials

Traveler Photo & Video Journals

Stories organized by itinerary or multiple locations help your potential guests discover what trip, excursions, and packages to book.

Traveler Photo & Video Journals
 
"The Central Market Hall in Budapest -- short walk from where our Viking Longship docked and not to be missed!"

Rivet for Employer Brand & Talent Recruitment


Employees have stories to share that demonstrate your brand’s value and purpose. Give the world a behind-the-scenes look at your company, and highlight the people who make it happen.

Employee Lifecycle Storytelling

Collect rich content automatically associated to location, department, role, and other attributes like tenure. Showcase EGC dynamically on your Careers site.

Employee Lifecycle Storytelling
 
"Alex and I will always have a special friendship, a friendship that is truly linked to this fantastic company!"

Peer-Nominations & Recognition

Watch your company’s culture come alive. Make recognition highly visible to, and easy to solicit from, everyone in the organization.

Peer-Nominations & Recognition
"From coach to mentor, she does it all - holding team members accountable while showing them ways that they may improve in their career."

Company Events & Milestones

Wish you had more moments documented? Tailor your storytelling strategy per event and gather memories or feedback at scale and without hashtags.

Company Events & Milestones

Rivet for Agencies


Evergreen Programs

Rivet powers compounding results with the continuous flow of UGC to support ongoing marketing strategies.


Evergreen Programs

Campaigns

Get the biggest ROI through engagement, content and data acquisition, opt-ins, and social syndication on the Rivet platform.

Campaigns
BVK
Edelman
Four Kicks Marketing
Harte Hanks
Jack Morton
Made Movement
MXM
Nuffer Smith Tucker

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Highly configurable

Highly Configurable

  •  
    Embeddable Displays

    Showcase content in 5 distinct display types that snap into existing layouts, all with configurable user filters and sorting.

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    Flexible Capture Experience

    Generate high quality content and data through guided, app-like, and fully responsive experiences.

  •  
    Multi-Lingual Support

    Capture content in any horizontally-written character set.

Built for Scale

Built for Scale

  •  
    APIs

    Develop custom digital experiences or integrate your content and data into existing business systems (see Integrations).

  •  
    Tag-Based Architecture

    Organize content and power page-specific publishing, user filtering, and discovery with automatic and unlimited tagging.

  •  
    UGC Management & Hosting

    Access all of your stored content and data through Rivet’s management portal.

Easily measure & manage

Easily Measure & Manage

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    Analytics & Reporting

    Track and analyze metrics across your Rivet-generated content display and capture activities.

  •  
    Moderation

    Control what gets published and shared to social.

  •  
    Split Testing & Conversion Tracking

    Optimize and measure your content programs with split testing and ROI measurement.

Made for reach & discovery

Made for Reach & Discovery

  •  
    Email Alerts

    Re-engage your audience with action-based alerts.

  •  
    Indexable SEO Content

    Expose content to search engines for a boost in organic search traffic.

  •  
    Social Albums

    Gather pre-existing content from social with social curation management tools including location-based curation.

  • Social Syndication

    Attract traffic back to your website with multiple mechanisms for your audience and brand to publish content on social networks.

Rivet plays well with others.

Integrate your content and data with:

Adobe Marketing Cloud
Salesforce Marketing Cloud
Oracle Marketing Cloud
Bigcommerce
Spredfast
500Friends
Monetate

...and more.

Ready for radically better UGC?

Request A Demo