Case Studies

JanSport Forecasts Demand Using Customer Insights Generated at Scale

Read the JanSport Case Study

 

Background & Solution

In need of a less labor-intensive method for collecting customer preference at scale, JanSport turned to Rivet.

Rivet’s all-in-one content and data generation platform served as the perfect fit for JanSport’s needs, allowing them to create a digital experience that would gather thousands of customer responses and provide the insight and preference data needed to more accurately forecast demand for specific products.

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Victoria Reuter
“Preference data collected using the Rivet platform has allowed us to incrementally supplement and strengthen our existing inventory forecasts. Optimizing our buy through a better understanding of our customer will be paramount to our success this fall.”

-Victoria Reuter, JanSport Director of Ecommerce

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